We see it all the time.
Hurt feelings at work----->turning into bitterness----->turning into stagnant performance and high employee turnover.*
Managers avoiding having difficult, but necessary, conversations.
Business owners not knowing how to lead their team through a crisis.
Everyone deserves to come to work feeling understood and motivated to perform at their absolute best. But they're not going to do that in the midst of resentment and drama.
*A survey by Go2HR found that 40% of employees leave their jobs within the first year due to poor training.